Privacy Policy



Giant Chemist Harbour Town respects your privacy. The owners of Giant Chemist Harbour Town and its related entities (“,” “we,” “us,” “our”) respect your privacy and are committed to adhering to the Privacy Act 1988 (Commonwealth) (“Act”) and the Act’s Australian Privacy Principles (“APPs”). We are also bound by and committed to the privacy of health records as contained in Health Legislation in every state.


This policy outlines how Giant Chemist Harbour Town manages your personal information in accordance with the Privacy Act 1988 (“the Privacy Act”). Our Privacy Policy aims to safeguard the privacy of your personal information in line with the Australian Privacy Principles (“APPs”) contained in the Privacy Act.


In addition to this Privacy Policy, we may have specific and supplementary privacy provisions for certain activities and promotions. In case of any inconsistency between the provisions of this Privacy Policy and those specific and supplementary provisions, the latter will prevail.


Our Privacy Policy may be updated and revised from time to time. This privacy policy represents the current version of the Giant Chemist Harbour Town Privacy Policy.


Your Personal Information

Giant Chemist Harbour Town recognizes the importance of your privacy and your right to control your personal information. We understand that providing personal information is an act of trust, and we take this responsibility seriously. Unless you explicitly provide consent for an alternative action, the following policy outlines how Giant Chemist treats your personal information and ensures your privacy.


"Personal information" as defined by the Act refers to information or an opinion about a person who is reasonably identifiable.


We collect and hold your personal information securely on our servers located within Australia. This information includes details such as:


  • Name
  • Address
  • Email Address
  • Mobile phone number and phone number
  • Date of Birth
  • Gender
  • Medicare Details
  • Allergies
  • Medical Conditions
  • Doctor Contact Details
  • Medication History


Payment Information

The patient profile you create for purchasing products and services is also considered personal information and is necessary for various reasons:


To allow ordering of prescription medications online.

To ensure prescriptions and products purchased are suitable for your health care.

To prevent potential interactions with other drugs, allergies, or health conditions.

To comply with laws and regulations regarding the sale of products and services.


Data Security

Giant Chemist Harbour Town takes reasonable steps to ensure the security of the personal information we hold about you. However, please be aware that while we strive to protect your information, sending information via the internet is done at your own risk.


Anonymous Information and Cookies

When you visit our website without an account, Giant Chemist Harbour Town may collect anonymous information for statistical purposes, including date, time, duration of visits, and frequently accessed sections. We may also use cookies for tracking website usage, although you may be able to disable cookies through your browser settings.


Complaints and Concerns

If you have concerns or complaints about the way Giant Chemist has handled your personal information, you can contact us through our website. If you remain unsatisfied, you can direct your concerns to the Office of the Australian Information Commissioner.

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